Capabilities in Aged & Community Care Readiness: An Evaluation of Innovation & Technology (CARE IT)

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BACKGROUND TO THE PROJECT

In 2016, the Aged Care Industry Information Technology Council (ACIITC) commissioned Australia’s first Technology Roadmap for Aged and Community Care which was launched in July 2017. The Technology Roadmap for Aged Care in Australia recognises the need for technology to underpin the delivery of aged care services and ensure independence, choice and control for consumers.

The Technology Roadmap provides a clear and concise mapping of the technological requirements of the Aged and Community Care Sector and is aligned with the Aged Care Roadmap[1] and the Digital Service Standard 2016[2]. The Technology Roadmap proposed 26 recommended actions including identification of capacity building, funding and regulatory changes needed to enable mainstream adoption of technology across the industry.

Since the release of the Technology Roadmap for Aged Care in Australia in 2017, the ACIITC has been meeting with the Department of Health to discuss those 26 recommended actions.

[1] Released by the Aged Care Sector Committee in 2016 – https://www.health.gov.au/resources/publications/aged-care-roadmap

[2] https://www.dta.gov.au/help-and-advice/about-digital-service-standard


THE PROJECT

In March 2020, the ACIITC was funded by the Department of Health to deliver the Capabilities in Aged & Community Care Readiness: an Evaluation of Innovation & Technology (CARE-IT) research project by the end of June 2020. The project is undertaking an environmental scan, an aged and community care industry survey, and a technology vendor survey, culminating in a final report.

The project aims to assess the innovation and technology capabilities and readiness of the Aged and Community Care industry in the following areas:

  • business support and administration;
  • reporting and online access to government;
  • surveillance and monitoring technologies;
  • telehealth; and
  • Smart Care at Home Technologies.

THE PROJECTED OUTCOMES

The outcomes of the CARE-IT project will inform future strategic directions and investment strategies. The project will benchmark technology and innovation for the sector, furthering the ACIITC 2017 Technology Roadmap’s technology and innovation building activities.


COMMENTS FROM THE ACIITC CHAIR

“The Capabilities in Aged & Community Care Readiness: an Evaluation of Innovation & Technology (CARE-IT)” Research is a unique opportunity for the Aged and Community Care industry to provide input into the future directions, investment and programs needed to ensure that Australia is a leader in providing technology-enabled, innovative and high-quality care, services and support to older people and their carers.

The pace of technological change is rapid and the previous research undertaken by the ACIITC has spotlighted the importance of our industry getting its priorities and investment in innovation and technology on target. ACIITC has in-depth researched the workforce, workflow and practice implications of high levels of incorporation of innovation and technology as well as the important financial considerations related to return on investment.”

Dr George Margelis, Chair, Aged Care Industry Information Technology Council

Industry Survey open 1 May – 5 June 2020

The CARE-IT research project is an important opportunity for industry stakeholders to be involved in the landmark study and we ask you to take the time to complete the survey.

The survey is  in-depth, and needs to be so. We ask you to allow 30 – 60 minutes to complete the survey online or use the PDF format to review the question set, distributing them to colleagues who can assist in its completion, and then input information into survey monkey.

Survey guidelines, information and support materials have been provided.

The survey is anonymous, however, industry organisations who wish to make a further contribution may do so by providing their details after submission of the survey as well as registering to go into the draw to win two (2) Conference Delegate passes to ITAC 2021.

To access the Industry survey click here.

To access the PDF version of the Industry survey click here.


Vendor Survey open 14 May – 1 June 2020

The Vendor CARE-IT survey follows on from the industry-specific survey. This survey is aimed at discovering the range of technologies and innovative services available to the sector from the vendor community.

To access the Vendor survey click here.

To access the PDF version of the Vendor survey click here.


Survey Troubleshooting

Organisation Access

If your organisation has a firewall in place and the survey does not load properly, you may need to request your IT services to grant access to all of SurveyMonkey domains and IPs please.

Recommended Web Browsers

Survey monkey recommends using the newest version of your preferred browser for the best experience. SurveyMonkey supports the following browser versions:

  • Chrome 18 and later
  • Firefox 24 and later
  • Safari 7 or later
  • Microsoft Edge
  • Internet Explorer 11

The ACIITC would recommend using a PC, Tablet or Laptop to complete the CARE-IT survey. While the survey is mobile-phone friendly, we do not recommend completing the comprehensive survey on this device.

For more information

For more information and assistance contact ACIITC [email protected]